Information we collect

We only collect information you choose to give us, plus basic technical data every website receives.

Contact and proposal forms: your name, email, phone, business name, job title, website address, the goals you select and any details you include in your message, and whether you’d like occasional email updates.
Free website snapshot requests: your email and the website you want reviewed.
Technical data: your browser type, device, approximate location based on IP address, pages visited and referring site, collected through server logs and analytics.

How we use it

To respond to your inquiry, prepare proposals and audits, and deliver services you hire us for.
To send occasional email updates, only if you opt in. Every email includes an unsubscribe link.
To understand how visitors use the site so we can improve it.
To keep the site secure and prevent spam and abuse. Our forms use ALTCHA, a privacy-friendly spam check that runs a small calculation in your browser when you submit. It doesn’t use cookies, track you or show puzzles.

We don’t sell, rent or trade your personal information, and we don’t use it for automated decision-making.

Cookies and analytics

We may use analytics tools, such as Google Analytics, that set cookies to measure traffic in aggregate. You can block or delete cookies in your browser settings, or opt out of Google Analytics with Google’s browser add-on. The site works without them. We also remember your light or dark mode choice in your browser’s local storage; that setting stays on your device and isn’t sent to us.

We share information only with service providers that help us run the business, such as our web host, email provider and form processor, and only as needed for them to do that work. We may also disclose information if required by law. Information you share with us during a client project, including data used for AI or custom software work, is covered by our written agreement with you.

We may use AI tools on business accounts to help with routine work, like drafting a reply or summarizing audit findings. We follow the same rules we recommend to clients: no sensitive personal information goes into them, we use settings that keep your information out of model training, and a person reviews anything before it’s sent to you.

How long we keep it

We keep inquiry and audit information for as long as needed to respond and follow up, and client records for as long as required for business, tax and legal purposes. You can ask us to delete your information at any time.

How we protect it

The site is served over HTTPS, access to our systems is protected with multi-factor authentication, and we limit access to those who need it. We follow the reasonable safeguards required by New York’s SHIELD Act. No method of transmission is perfectly secure, but we take protecting your information seriously.

Your choices

You can ask to see, correct or delete the personal information we hold about you, or opt out of any follow-up emails, by contacting us. We’ll respond within 30 days.

Children

This site is intended for businesses and isn’t directed to children under 13. We don’t knowingly collect information from children.

Our apps

This policy covers digitalrocket.co. Each of our iOS apps has its own privacy policy: Tumble Jam, Stack Escape and Sweep Isles.

Changes to this policy

If we update this policy, we’ll change the effective date at the top of this page. Significant changes will be noted on the site.

Contact

Questions about privacy? Email [email protected] or reach us through our contact page. DigitalRocket, Syracuse, New York.